CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.58% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Help Center / Back Office

Back Office

Get familiar with the variety of reports and features available from the back office portal that is made accessible to all account holders.


How do I access my back office?

Please visit our customer Login section.


What information is available from the back office?

Your client profile, along with a variety of trade reports can be accessed from the back office portal.


Can I place a withdrawal from the back office?

Yes, if you wish to request funds from your account, you can simply submit the request from the back office portal and it is typically processed within one to two business days.


Can I place a trade audit request from the back office?

Yes, if there is a particular trade that you would like to query, you can request the trade audit and provide us with the trade details from the portal.


Where can I pull a summary report of all the transactions placed in my account?

On the reports section, you can pull a detailed or summary statement for all the transactions placed on the trading account from a specific period.


What are your spreads?

The spreads we provide are variable and not fixed. In order to view live market spreads, you can create a demo account.


Can I PDF the trading summary report?

Yes, once you pull the summary report for a specific time period, you can select to generate the report in PDF.


Do I receive monthly statements?

Yes, the account will receive monthly PDF statements sent to the email address on file with our firm. If you wish to stop receiving the statements, you can place a request with our Accounts Department.


Where can I see the historical swap prices?

On the reports section, under the swap history tab, you can pull the swap rates for a specific date.


Where I request an additional trading account from the back office?

On the profile section, you have the ability to request an additional trading account. Our accounts department will notify you once the new account has been created.

There is a high level of risk in Margined Transaction products, as Contract for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to the leverage. Trading CFDs may not be suitable for all traders as it could result in the loss of the total deposit or incur a negative balance; only use risk capital.

ATC Brokers Limited (United Kingdom) is authorised and regulated by the Financial Conduct Authority (FRN 591361).

ATC Brokers Limited (Cayman Islands) is authorised and regulated by the Cayman Islands Monetary Authority (FRN 1448274).

Prior to trading any CFD products, review all the terms and conditions and you should seek advice from an independent and suitably licensed financial advisor and ensure that you have the risk appetite, relevant experience and knowledge before you decide to trade. Under no circumstances shall ATC Brokers Limited have any liability to any person or entity for any loss or damage in whole or part cause by, resulting from, or relating to any transactions related to CFDs.

Information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

United States applicants will need to qualify as an Eligible Contract Participant as defined in the Commodity Exchange Act §1a(18), by the Commodity Futures Trading Commission for the application to be considered.

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