Account Opening
All the information you need to begin the application process, along with additional account requirements, funding and withdrawing.
What is the minimum account size to open a trading account?
The minimum account to open is 2,000 in any of the following denominators, USD, EUR or GBP.
What types of trading account are available?
You can open an individual, joint or corporate trading account.
How can I apply for a trading account? You can simply complete our online application, please visit our Online Application section.
How can I apply for a trading account?
You can simply complete our online application, please visit our Online Application section.
How long does it take for the application to get processed?
Depending on the account type and the necessary documents obtained, on average an individual and joint account takes 1-2 business days and a corporate account takes 3-5 business days.
What documents are required to process the application?
An individual and joint application will require a photo identification and proof of residence. Acceptable forms of ID verification include government issued passports, driver’s licenses and national ID cards. All documents should be valid (not expired), show your full name and date of birth as indicated on the Customer Agreement as well a photograph. Acceptable forms of proof of residence include but are not limited to utility bills and bank or credit card statements. Documents must be received in its entirety showing your name and home address as indicated on the Customer Agreement. The document must be dated within the last three months.
A corporate application will require the picture ID and proof of residence for all the directors and shareholders who have a minimum 10% stake in the company. The company certificate of incorporation, articles of organization and other relevant document that identify the structure of the company, directors, shareholder and authorised persons.
What type of documents are accepted for photo identification?
Acceptable forms of ID verification include government issued passports, driver’s licenses and national ID cards. All documents should be valid (not expired), show your full name and date of birth as indicated on the Customer Agreement as well as a photograph.
What type of documents are accepted as proof of residence?
Acceptable forms of proof of residence include but are not limited to utility bills and bank or credit card statements. Documents must be received in its entirety showing your name and home address as indicated on the Customer Agreement. The document must be dated within the last three months. Confidential information such as account number(s) may be removed at your discretion. PO Box addresses are not acceptable.
What if the documents are not in English?
If any of the documents provided are in a different language other than English, you will need to have the document certified with an English translation. A certified copy is a copy of an original document that has on it an endorsement or certificate from a lawyer, bank manager, or notary public that it is a true copy of the original document. It must include the stamp, full name address, telephone number, date and signature of the person performing the certification.
What currencies are available for depositing funds?
We accept USD, EUR and GBP.
What methods are available for depositing funds?
Bank wire transfer is the method available.
What type of documents are accepted for photo identification?
Acceptable forms of proof of residence include but are not limited to utility bills and bank or credit card statements. Documents must be received in its entirety showing your name and home address as indicated on the Customer Agreement. The document must be dated within the last three months. Confidential information such as account number(s) may be removed at your discretion. PO Box addresses are not acceptable.
What happens if I send funds in a currency that is different from my trading account?
If funds are sent in a currency other than the denomination of that of your trading account, the bank will automatically convert it to the denominated currency at an exchange rate specified by them, which may not necessarily be favourable.
What are the fees for depositing and withdrawing funds?
To view the deposit/withdrawal fees, please visit the Rate Schedule section.
What is the next step once the funds are deposited to my account?
Once the trading account has been created and funded, the accounts department will email the login credentials to the email address on file.
How can I withdraw my funds?
To request a withdrawal of funds, login to your back office and click on “Withdraw Funds”. Your request will be processed within one to two business days.