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Submit a Complaint

ATC recognises that a client’s dissatisfaction is an opportunity for us to improve our products and level of service.

In the unlikely event that you are dissatisfied with the service provided by ATC, please proceed to file your complaint below. ATC is committed to providing excellent service and prompt responses to our clients, however, please keep in mind that the regulatory framework allows a financial firm eight weeks to respond to clients’ complaints.

Complaint Form

Account Number:
First name:
Last name: